Ordering

Payment
At this time, we accept Visa and Mastercard only.

Security
Payments for all goods purchased on Pulp Creative Paper website are made securely through PayPal. Please note all information remains confidential.

Invitation Orders
At Pulp we make every effort to create the perfect wedding stationery for you.  All stationery is hand make and may contain very slight variances.
Please help us to help you by reporting shortages or problems with your order within 7 days of delivery. This will enable us to assist you in rectifying the problem without undue delay. Any faulty or damaged stock will be replaced at no charge.

After you have placed your order for printed stationery
Within 3 working days of placing your order you will receive a proof of your order (any subsequent proofs also take 2 working days). This proof will come as a PDF attachment to an email. Please feel free to make as many changes as you wish to this proof and email them back to us. We will email you a revised proof to check. You can then make any final changes to this proof and email them to back to us. We will then email you a final proof. If you make changes after this proof we will charge you $15.00 for each additional proof. We will not proceed with printing until you have approved a proof that requires NO changes.
Once you authorise us to proceed with printing, it takes 3 - 7 working days for your order to be dispatched depending on the amount of detail in the invitations you have chosen. Times between dispatch and actual delivery to your address varies dependant on your location.
Once your order has been dispatched you will receive an email from us confirming the details.

Additional Information
Sometimes our emails go to your junk box, to avoid this please add our email address to your contacts list.
Please note PDF files can be opened using Adobe Reader which is a free program available at: http://www.adobe.com/products/acrobat/readstep2.html